Office Telephone Systems, Calls, Phone Lines and Mobiles from The South's Leading Business Telecoms Provider
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Since a management buyout in 2002, the company has been taking innovative advantage of new telecoms markets and has evolved dramatically from the original core product – phone systems, to multiple business telecoms offerings.

Now, phone systems remainsl a core part of our business, and we have 3 other telecoms products and services developed and integrated in the business, to provide our customers with complete communication solutions.

In 2005 the company changed from offering customers third party carriers to route calls (we were Eurocall's largest dealer) to become a full calls and lines reseller with our own system to bill customers (Aurora Kendrick Jones) directly for their calls. This required huge investment and a move to new premises.

In 2006 we gained the status of BT Open Reach Wholesale Partner, meaning we were able to provide phone line installations and rental at competitive prices, backed up by a dedicated in-house support team.

In 2007 we recognised that broadband would become a key market for telecoms and VoIP, partnering with Griffin to sell white labelled broadband..

In 2008, thanks to our expertise and call volumes we became one of a select number of UK companies to sign an agreement with Opal to resell their NGN (Next Generation Network) calls and broadband products - providing our customers with unprecedented broadband speed at competitive rates.

In 2008 we also established a dedicated Mobile department to reflect customer demand and secured VSP agreement to sell Vodaphone and O2 as well as Gamma mobile.

In 2009 we established a dedicated broadband and leased line department to take full advantage of the Opal agreement. We also signed strategic partnership agreements with several high profile ISP (Internet Service Providers) allowing us to provide leased line and data solutions for customer wide area networks.
Financial Performance History
Year Turnover
2004 / 2005 £2.4m
2005/ 2006 £2.9m
2006 / 2007 £4.3m
2007 / 2008 £7.0m
2008 / 2009 £9.0m
2009 / 2010 £10.0m
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Business Telecoms since 1965 Follow SouthernComms on Twitter Copyright 2009,2010 Southern Communications. Telephone: 0845 634 4008 facsimile 08450 567700 email: sales@southern-comms.co.uk
Registered address: Glebe farm, Down Street, Dummer, Basingstoke, Hampshire, RG25 2AD. UK Company No. 1328040. VAT Registration Number GB 491 5119 43 		Follow SouthernComms on Facebook Business Telecoms since 1965
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Business Calls and Lines Services

Our calls and lines department provides call savings and phone line services and support.		 Calls & Lines Sales
Sales Director
Sales Manager
 6 x Field Sales Advisors
16 x Telesales Staff

Network Services & Support
Network Services Director
Customer Services Manager
Billing Supervisor
Billing Advisor
3 x Customer Service Advisors

Customer Relations
Customer Relations Manager
3 x Customer Relations Advisors

Sales Staff: 24

Support Staff: 7

Administration Staff: 4
Calls and Lines Services

The equipment sales department covers business telephone system supply, installation, maintenance and post-sales system support.		 Phone System Sales
Sales Manager
 2 x Field Sales Advisors
2 x Telesales Staff

Phone System Installations
Installations Manager
2 x Installations Administrators
2 x Installations Team Leaders/Programmers
6 x Installation Engineers/Trainers

Phone System Post-Sales
2 x Internal Sales Engineers
1 x Field-based installation engineer

Phone System Support
Support Manager
6 x In-House Remote Engineers
2 x Field-based support engineers

Sales Staff: 7

Engineering Staff: 10

Administration Staff: 2

Support Staff: 9

 

Business Calls and Lines Services

Our business mobiles department provides top-to-bottom business mobile services for companies and mobile fleets of all sizes.

Business Mobile Sales
Operations Director
Sales Manager
 1 x Field Sales Advisor
3 x Telesales Staff


Mobiles Services & Support
1 x Billing Advisor
1x Billing Administrator
1 x Technical Support Advisor

 

Sales Staff: 5

Support Staff: 2

Administration Staff: 2

Business Calls and Lines Services

Our business broadband team provides top-to-bottom business ADSL and SDLS installation and support services for companies with all kinds of internet access requirements.

Business Broadband Sales
Technical Director
 2 x Sales Advisors


Broadband Services & Support
2 x Helpdesk Advisors
1x Billing Administrator

Sales Staff: 2

Support Staff: 2

Administration Staff: 1

Business Calls and Lines Services

Accounts and administration Staff ensure the smooth running of any business, and with so many services on offer, these personnel are crucial to the operation of Southern Communications.

Head of Company
CEO, Paul Bradford

IT & IT Support Services
IT Director
 2 x IT Support Staff

Accounts Department
Financial Director
Accounts Manager
3 x Accounts Administrators

Administration / Other
PA to CEO
Head of Marketing