PHONE SYSTEM MAINTENANCE
Southern Communications provide maintenance service and support for NEC, Avaya & Splicecom systems.
If you have not purchased the system from us and are looking for a new maintenance company we would be very keen to provide a quote : Call our Support Department on : 0845 056 7678
Best advice, always
As part of our maintenance service Technical advice will always be free and available to you over the telephone, from our in-house Technical Support Team or from your Account Manager. We can assist with all aspects of your communications and are happy to do so at all times.
Programming
System programming changes will be an occasional necessity as your business develops, and to make this easy we do not charge for remote minor reprogramming, although we do ask for a lead time of 7-10 working days to complete any requests, as faults will always take priority.
Major alterations, expansions and system relocations normally mean involving your account manager, who will meet with you to discuss your plans and provide you with good up-to-date advice.
Remote Diagnostics
Most alterations can be carried out from our offices, without the need of a site visit, using our remote diagnostics facilities. Our Post-sales team provide quotes for items such as extra telephones, headsets and other peripherals. Simply sign the section at the bottom of your post-sales quote and fax it back. We then schedule the work to be carried out.
Please note: Terms and Conditions available here
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