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Splicecom Operator Console

The Splicecom PCS Operator console offers a choice of working, including the use of a touch screen monitor for improved efficiency.

Improve efficiency and provide your customers with a better service with easy to use call control keys, busy lamp field, directory view and look up and a space for caller notes.

With a simple IP user licence upgrade, you can convert your standard PCS-60 partner desktop application into a networked VoIP softphone.splicecom-pcs60-voip_softphone

Full control of all of your telephony functions is delivered via your computer network to your computer / laptop device.

The PCS Operators console has been developed as an  IP softphone application with the option for single or dual screen display and all you need is a USB headset or handset to transform your computer into a VoIP telephone.

Features inlcude

  • Standard Telephony
  • Large screen presence with ‘right click’ user setting overides
  • CLI display ‘ghostin’ option  when using the PC for other applications
  • Screen Pop
  • Context sensitve toolbar
  • Database integration for speed dialling, viewing records and adding notes.

Communicate with the office and phone system users directly whenever you are connected to your network, in the office, working from home, or on the road

 

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