Phone System Support & Add-Ons
Maintenance, Upgrades and Additional Hardware
When your business phone system installation is complete and operating to your satisfaction, your details are passed from the phone system installation team to our in-house support department. We use remote diagnostics for a speedy response, and our field-based phone system support engineers are fully equipped.The phone system support team provides you with:
System fault diagnosis and rectification
This is achieved by connecting to your telephone system with remote diagnostics and/or sending a field-based phone system engineer to your business premises. We keep telephone system equipment in stock and supply and installation of replacement phone system equipment is free for all of our maintenance customers.
System Programming / Alterations
Minor alterations to your telephone system can be carried out remotely, and these are provided free of charge. If you prefer to use your phone system’s own in-house programming tool, we can provide you with support over the telephone while you make your own changes.
Phone System Peripherals and Add-Ons
Our post-sales department provide quotations for additional telephones and ancilliary items to be added to your phone system, as your business expands and requires them.