Business Phone Line Services Summary
Phone Line Service & Support
Business Line Rental Savings
ISDN2e & ISDN30e For Business
Analogue Phone Lines
Prompt Care and Total Care Services
Contact / Enquiry Form

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Business Lines

Thousands of UK Business Lines
We are responsible for the services and support of over 19,000 business telephone lines in the UK. As a premier wholesale business line provider we can supply and support analogue, ISDN and SIP services at the most competitive rates with a reliable and prompt level of service.

Wholesale Business Line Provider
Southern Communications have wholesale access to telephone exchange lines, and are Tier-1 providers of telephone line services and rental for all PSTN lines and services.

Save Money on Line Rental Costs
Our business line installation and rental services are up to 25% lower than the charges of other line and network providers, with the same reliability and improved response and support.

UK-Based Phone Line Services & Support
Our administration and support teams operate from our UK premises, providing prompt response and support services for business lines with direct access to network gateways and phone line network support services.

Easy Phone Line Swap-Over
Let us do the work. We will complete all necessary administration and ensure a smooth transition from your existing business line provider to us.

Allow us to analyze your current telephone bill and we'll identify savings with a full telecoms summary and report, covering phone lines, calls and other services.

If you have a digital version of your phone bill (eg. pdf, csv, xls), use our easy phone bill upload tool to send us your bill and we'll go to work on it for you.

Save money now.
Just call us on 0845 634 0800
or email us

Telephone Line Services Support

With over 19,000 business lines carrying a phone call volume of over 10 million business calls every month, supporting our business line clients is crucial. We have an in-house experienced customer relations team providing fast, friendly and professional support services for business telephone lines, calls and network-related products. You're welcome to call us with any telecoms query at any time, as often as you like.

Business phone calls and lines support services

Business phone calls and lines support services

If you have any query or need information regarding your telephone calls and line services, we're always available to assist. Just give us a call. For any calls or lines-related enquiry, just call us on 0845 634 0800, or email candl@southern-comms.co.uk

David Phillips
Network Services Director
David joined in 1999 and has over 20 years' telecoms experience. He created the Network Services Department and it has evolved it's staff and business line services to cater for and support over 19,000 business lines with a volume of over 10 million call connections per month.

Cheaper Business Line Rental Move your business telephone line rental services to Southern Communications and see how much you'll save.	Allow us to analyze your current telephone bill and we'll identify savings with a full telecoms summary and report, covering phone lines, calls and other services. If you have a digital version of your phone bill (eg. pdf, csv, xls), use our easy phone bill upload tool to send us your bill and we'll go to work on it for you. Save money now. Just call us on 0845 634 0800 or email us
Lower Line Rental Charges Our business line rental costs are typically up to 25% cheaper than other UK networks and phone line providers, with no detriment in quality.
Optimise Your Phone Line Structure - Free Consultancy Our team of advisors can analyse your phone bill and identify older telephone lines that are no longer in use, such as old internet modem lines. We survey your site to find disused lines that you are still paying for, and arrange to cease them. We also help you make better use of telephone lines that perhaps do very little for you at present, for example allowing multiple devices to share low-usage lines instead of having dedicated services for each one.
Fast Response - Stay Connected Longer Our support team are fully trained and experienced in dealing with telephone line queries and issues. We have direct access to the major network gateways and support interfaces, and we respond to faults, solve issues and despatch engineers faster then other network line providers.
Reliable Network - Minimise Phone Line Downtime When you move your business calls and lines services to Southern Communications, the physical telephone lines, exchanges and equipment will be exactly the same as those in use at present.

ISDN Lines - The Integrated Services Digital Network

If you are an existing ISDN line user, if you are thinking of upgrading to ISDN, of if you just need some free advice, we can offer you a complete range of cost-effective solutions and services for ISDN digital telephone lines.

Find out how much you'll save.

ISDN30 lines use fibre optic connections

Talk at the speed of light.

ISDN30 lines usually operate via fibre optic cables.

Calls are connected instantly with the highest possible call quality.

We provide full installation and rental for all ISDN-related services.

For free advice, consultancy, and/or more information on our ISDN products and services, please call us on 0845 634 0800 or email candl@southern-comms.co.uk

ISDN30e lines
ISDN2e lines
DASS & DASS Conversions
DDI
CLIP / CLIR
SNDDI
Redirections
CNI

Analogue Lines For Business We provide low-cost business line support, rental, installation and number diversion services for direct analogue lines and analogue line groups (usually connected to phone systems). We can reduce your line rental costs by up to 25%.	Check Your Bill

Analogue lines support business-critical devices such as broadband, security alarms, cordless phones, doorphones, faxes/copiers, franking machines, audio conferencing, disability phones, and many more.

Total Care & Prompt Care Line Support Services Our business phone lines are supplied and supported with one of three support options. which can be changed to at any time to reflect your business line requirements. As soon as you notify us with a line fault or issue, we manage all support and liaisons entirely on your behalf.	Find out how much you'll save.
Standard Care (not available with ISDN30 lines) Monday - Friday 9am - 5pm, excluding bank holidays This level of cover is provided as standard with all phone lines and the cost is included within your line rental; no additional charges apply. Cover operates from Monday-Friday between 9am and 5pm. Guaranteed response within 8 working hours, and provision of an estimated date to resolve the issue.
Prompt Care (Provided as standard with ISDN30, not available for ISDN2e lines) Monday - Saturday 9am - 5pm, excluding bank holidays This level of cover is provided as standard with ISDN30 phone lines at no additional cost. Cover operates from Monday-Friday between 9am and 5pm. Guaranteed response within 4 working hours, and provision of an estimated date to resolve the issue.
Total Care 24 hours per day, 365 days per year This is a full round-the-clock service. Guaranteed response within 4 working hours, and provision of an estimated date to resolve the issue.

First Name

Last Name

Company / Organisation

Your email

Contact Telephone Number

Optional Comments / Requirements

Calls and Lines Services Overview	Freephone 0800 numbers
Business Calls	Free 0845 Numbers
Telephone Lines	Earn With 0844 Numbers
Free Online Billing	Fax-to-Email Numbers
Free Call Logging	Home & Remote Workers
Business Numbers	Call Fraud & Preventing Abuse
Free Conference Calling	Terms & Conditions
Call Diverting & Relocation	Case Studies

NEC SV8100	Telephone Systems For Business
Avaya IP Office 500	VoIP Telephone Systems
Splicecom Maximiser	Car Dealers & Auto Traders
NEC Aspire	School Telephone Systems
NEC XN120	Solicitors and Accountants
NEC DXE	Contact Centre Phone Systems
Avaya / SDX INDeX Upgrade	Phone systems for Charities
Plessey / Siemens ISDX Upgrade	Phone System Terms of Sale
Nortel Meridian Upgrade	Retail Sector Phone Systems

Business ADSL
Small business ADSL
SDSL
Free Broadband Survey
Broadband Terms
Broadband for Schools

Online Phone Bills - Log-in	Audio Conferencing Phones
Phone Bills - Customer Relations Team	Request phone system extras/works
PhoneSleuth Install Guide (pdf)	Phone system programming requests
Cancelling Your Contract
Mobiles - Fleet Support

QUICK RESPONSE CONTACT FORM Please complete the form below, and a member of our team will contact you as soon as possible.
Name: Company/Organisation: Contact Telephone Number: Email:	Information / Requirements: Please enter the code shown above.

Business Lines

Telephone Line Services Support

Cheaper Business Line Rental

ISDN Lines - The Integrated Services Digital Network

Analogue Lines For Business We provide low-cost business line support, rental, installation and number diversion services for direct analogue lines and analogue line groups (usually connected to phone systems). We can reduce your line rental costs by up to 25%.

Total Care & Prompt Care Line Support Services

Analogue Lines For Business
We provide low-cost business line support, rental, installation and number diversion services for direct analogue lines and analogue line groups (usually connected to phone systems). We can reduce your line rental costs by up to 25%.