Avaya IP500 Phone System Installation Service

Phone System Installation and User Training

All of our telephone system engineers have completed and passed the full Avaya IP500 phone system training and accreditation courses provided by Avaya and hold the necessary certification to install, configure and maintain Avaya IP500 and IP Office business telephone systems.

Step 1 - Planning / Programming Meeting
We begin the installation process by holding a detailed meeting with you to discuss and confirm the requirements of the new Ip500 business telephone system.
Your Avaya IP500 telephone system configuration is agreed upon, and dates/timings are set for the staff training and system swap-over.


Step 2 - Phone System Installation
Your new Avaya IP500 business telephone system is installed and tested. Avaya IP500 phone systems can be wall or rack-mounted, the location of which would have been discussed during the sales process.

Step 3 - Staff Training
A number of temporary telephones will be installed in a meeting room or temporary training area which you designate. All of the digital and VoIP telephone users will be fully trained, and we issue phone system training notes and phone manuals as required.

Step 4 - Swapping Over to the Avaya IP500 system
We usually swap to your new IP500 phone system out of office hours, during the course of an evening or weekend. All crucial aspects of the system will be operational and tested before we leave site.


Step 5 - Avaya IP500 Hand-holding
We return to site on the day after phone system swap-over to ensure everything is well, make changes if requested, and complete any non-essential configuration or installation work.