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NEC ASPIRE
Business Telephone System
Telecoms Services Overview

NEC Aspire Clock Setting Guide

Southern Communications are one of only 3 UK telecoms suppliers to hold the NEC PREMIER BUSINESS PARTNER status.

We also won the 2008/09 Engineering Excellence and Premier Partner of the Year awards for our continued success with NEC phone systems.

Full NEC Aspire telecphone system and telecoms consultancy, sales, installation, training, phone system add-ons, maintenance and support services are available.

NEC Aspire Quote / Enquiry Form

NEC Aspire Information Page

NEC Aspire Maintenance

NEC Aspire Upgrade Options

NEC Aspire Info Visit our NEC Aspire information page and discover all you need to know about the NEC Aspire - the UK's first Ip Centric VoIP hybrid phone system. View images, specifications and download NEC Aspire product brochures. Obtain the NEC Aspire manuals and user guides.	No Hard Selling We take a genuine and unbiased consultancy-based view on business telecoms,, presented to you in plain English designed to educate and inform you of the latest technology. We provide free surveys, telecoms audits, phone system demonstration and evaluations, with countless reference sites.	No Downtime The transition to a new NEC Aspire will be seamless - you will never lose your phone communications. And we do everything for you: complete telecoms project management, liaison with line carriers, user phone training, NEC Aspire system configuration and handholding afterwards.	No Problem As NEC Engineering Excellence award winners, our in-house NEC system support team assist you with remote diagnostics for quick Aspire system changes and fast fault rectification. Field support engineers are available for emergencies and phone system add-ons / alterations.
NEC Aspire information page	NEC Aspire Sales Service	Installing your NEC Aspire	Maintenance for NEC Aspire systems
Take your business communications to the next level with the UK's first true IP Centric VoIP Hybrid telephone system. Southern Communications are one of only 3 UK phone system suppliers to hold the NEC PREMIER BUSINESS PARTNER status.


Other NEC phone systems	NEC SV8100 (Released September 2008)	NEC DXE (1995 - 2005)	NEC NEAX 2000 / IPS (in production)	NEC XN120 (in production)	Plessey & GPT (up to 1995)

The NEC Aspire Telephone System is still one of the most technologically advanced IP telephone systems on the market. It forms part of NEC's Global UNIVERGE 360 portfolio, a '360-degree communication' encompassing fixed, incorporating mobility and converged communications such as e-mail, presence and instant messaging.
Southern Communications have been supplying, installing and supporting NEC telephone systems since 1995, and are one of only 5 premier partners in the UK. We also won the coveted NEC Engineering Excellence and Premier Partner Of The Year awards in 2008/2009 for outstanding sales and service.

Tech Guide

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Copyright 2009,2010 Southern Communications. Telephone: 0845 634 4008 facsimile 08450 567700 email: sales@southern-comms.co.uk
Registered address: Glebe farm, Down Street, Dummer, Basingstoke, Hampshire, RG25 2AD. UK Company No. 1328040. VAT Registration Number GB 491 5119 43

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The NEC ASPIRE Telephone System
The NEC Aspire is a fully scalable telephone system, supporting up to 512 telephone extensions in any format - VoIP, TDM, analogue (eg. faxes) - and in any combination. The system has a capacity of 180 telephone lines in any format - digital ISDN, analogue and VoIP SIP trunks.
Full NEC Aspire business telephone phone system installation and project management service available. Call us on 0845 634 4008 or email sales@southern-comms.co.uk		Download Aspire brochure pdf
Single Cabinet Aspire system - supports up to 128 telephone extensions / devices. Rack-mount, wall-mount of free-standing	Twin-Cabinet Aspire system - supports up to 256 telephone extensions / devices.	Three-Cabinet Aspire system with PSU upgrade (in cab 3) - supports up to 512 telephone extensions / devices.

NEC ASPIRE 24-Button Super Display Telephone

The Super Display is the Aspire's premier telephone instrument, featuring an interactive 9-line, 24-character display with 12 associated interactive keys. As the phone user processes calls, the interactive key functions change to provide intuitive access to the system's most sophisticated features.

Download Aspire Handsets Brochure

Download Phone User Manual

Download Our Phone Training Notes

Every Super Display Telephone has a built-in speakerphone for full Handsfree operation. Handsfree Answerback and Intercom voice announce capability is also standard.

The phone's 24 programmable function keys can be customized by the user for one-touch access to co-workers.

Aa built-in wallmount bracket, as well as adjustable legs allow the phone to be positioned and adjusted to suits usage in any scenario.

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

At A Glance

9-line LCD screen display with interactive menu

Company Phonebook

On-screen voicemail control

24 programmable feature keys

15 fixed feature keys

Fully handsfree

Wall-mountable

Headset compatible

Multiple ringing tones

NEC ASPIRE 24-Button Display Telephone

The 24-button Display is a highly-featrued telephone instrument, featuring an interactive 3-line, 24-character display with 4 associated interactive keys. As the phone user processes calls, the interactive key functions change to provide intuitive access to the system's most sophisticated features.

NEC Aspire 24-button display telephone

Download Aspire Handsets Brochure

Download Phone User Manual

Download Our Phone Training Notes

Every Aspire Display Telephone has a built-in speakerphone for full Handsfree operation. Handsfree Answerback and Intercom voice announce capability is also standard.

The phone's 24 programmable function keys can be customized by the user for one-touch access to co-workers.

Aa built-in wallmount bracket, as well as adjustable legs allow the phone to be positioned and adjusted to suits usage in any scenario.

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

At A Glance

3-line LCD screen display with interactive menu

Company Phonebook

On-screen voicemail control

24 programmable feature keys

15 fixed feature keys

Fully handsfree

Wall-mountable

Headset compatible

Multiple ringing tones

NEC ASPIRE 12-Button Display Telephone

The 24-button Display is a well-featrued telephone instrument, featuring an interactive 3-line, 24-character display with 4 associated interactive keys. As the phone user processes calls, the interactive key functions change to provide intuitive access to the system's most sophisticated features.

NEC Aspire 12-button display telephone

Download Aspire Handsets Brochure

Download Phone User Manual

Download Our Phone Training Notes

Every Aspire Display Telephone has a built-in speakerphone for full Handsfree operation. Handsfree Answerback and Intercom voice announce capability is also standard.

The phone's 12 programmable function keys can be customized by the user for one-touch access to co-workers.

Aa built-in wallmount bracket, as well as adjustable legs allow the phone to be positioned and adjusted to suits usage in any scenario.

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

At A Glance

3-line LCD screen display with interactive menu

Company Phonebook

On-screen voicemail control

12 programmable feature keys

15 fixed feature keys

Fully handsfree

Wall-mountable

Headset compatible

Multiple ringing tones

NEC ASPIRE 4-Button Display Telephone

The 4-button Display phone is a telephone instrument designed for easy use, featuring an interactive 3-line, 24-character display with 4 associated interactive keys. 4 fully-programmable function keys give users one-touch access to features such as park hold and voicemail access.

NEC Aspire 4-button display

Download Aspire Handsets Brochure

Download Phone User Manual

Download Our Phone Training Notes

Every Aspire Display Telephone has a built-in speakerphone for full Handsfree operation. Handsfree Answerback and Intercom voice announce capability is also standard.

The phone's 4 programmable function keys can be customized by the user for one-touch access to co-workers.

Aa built-in wallmount bracket, as well as adjustable legs allow the phone to be positioned and adjusted to suits usage in any scenario.

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

At A Glance

3-line LCD screen display with interactive menu

Company Phonebook

On-screen voicemail control

4 programmable feature keys

12 fixed feature keys

Fully handsfree

Wall-mountable

Hearing-aid compatible

Multiple ringing tones

NEC ASPIRE 2-Button Basic Digital Telephone

The 2-button basic digital phone is a telephone instrument designed for low- use. 2 fully-programmable function keys give users one-touch access to features such as park hold and voicemail access.

Download Aspire Handsets Brochure

Download Phone User Manual

Download Our Phone Training Notes

Every Aspire Telephone has a built-in speakerphone for full Handsfree operation. Handsfree Answerback and Intercom voice announce capability is also standard.

The phone's 2 programmable function keys can be customized by the user for one-touch access to key system features.

Aa built-in wallmount bracket, as well as adjustable legs allow the phone to be positioned and adjusted to suits usage in any scenario.

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

At A Glance

Company Phonebook
via short-codes

Voicemail access

2 programmable feature keys

10 fixed feature keys

Fully handsfree

Wall-mountable

Hearing-aid compatible

Multiple ringing tones

NEC MyCalls Call Logging

FREE 12-MONTH EVALUATION LICENSE
WITH EVERY NEC ASPIRE SYSTEM

NEC Aspire MyCalls Screenshot

MyCalls provides live and historical phone system management information.

MyCalls logs every call made to and from your phone system, including missed or abandoned phone calls. Useful data is stored on phone call activity, for example source and destination telephone numbers, duration of calls, time of calls, user/extension activity and caller waiting times.

The visual display can show a range of live call statistics - as they happen. Cumulative totals of incoming, outgoing or abandoned calls, average time to answer can be displayed and much more. It is easily customised to draw attention to business-critical call information.

nec aspire mycalls reporting
Standard and custom reporting tools allow you to manage call traffic and reduce abandoned calls.

MyCalls provides standard pre-configured reports, and a simple wizard allows you to customise them or create bespoke call traffic historical data.

download the MyCalls brochure

Full NEC Aspire business telephone phone system installation and project management service available.
Call us on 0845 634 4008 or email sales@southern-comms.co.uk

NEC ASPIRE MYPHONE USER APPLICATION
Every Aspire system is supplied with the MyPhone Personal Phone Productivity Manager. The MyPhone browser gives phone users point and click control of their phone preferences and screenpops into MS Outlook. Keeping in touch is made easier – find your contact in MS Outlook, click and you’re dialling automatically!
MyPhone requires a dedicated telephony server to run the application. A Windows XP Pro PC will support up to 10 users, and a full Windows 2003 Server is required for more. 25 user licences are provided free of charge with every Aspire telephone system. Download The Aspire MyPhone Brochure	MS Outlook Integration - MyPhone links to Outlook contacts to provide point and click dialling, and screen-popping for inbound callers. If their details are in your Contacts list then MyPhone will show who is calling before you answer. Busy Lamp Field - Icons show your colleagues and thier current phone status. MyPhone Profile Manager - What happens if I get a caller and I’m on the phone or out of the office? Where do you want your calls forwarding to? MyCall Logs - Each user has a comprehensive list of missed, made and recieved calls, including date, time, and numbers. Deflect - Don’t want to take the call? Use MyPhone Deflect to route the call to nominated colleagues or your voicemail. Full NEC Aspire business telephone phone system installation and project management service available. Call us on 0845 634 4008 or email sales@southern-comms.co.uk

NEC ASPIRE LAN RECEPTIONIST CONSOLE
The Aspire LAN Console is a fully-featured switchboard for any s-ze of business. The application is user friendly and the entire switchboard function can be operated using a traditional PC keyboard and/or mouse. The Aspire LAN Console is Microsoft Windows-based bringing traditional PBX switchboard functionality to operators working on a PC.
LAN-based Soft Console The LAN Console requires a dedicated telephony Windows 2003 server to run the application.	· Keyboard or Mouse operated · Customised PC keyboard for fast operation · Multi- Language · Busy Lamp field · Console Email · Night service · Time of day routing · Keyword Search · Queue Indicators · Hold with redial · Hold with notes · Call prioritisation · Camp On Download the Aspire LAN Console Brochure Full NEC Aspire business telephone phone system installation and project management service available. Call us on 0845 634 4008 or email sales@southern-comms.co.uk

NEC Aspire MyCalls Contact Centre

MyCalls Contact Centre

Aspire ACD Software
The Aspire system allows up to 64 ACD contact centre inbound call groups with up to 512 ACD agents. You can put any agent in any group. In addition, an agent can be logged into only one group at a time, but a Call Coverage key can be programmed for other groups. This allows, for example, a Technical Service representation to answer Customer Service calls at lunch time when many of the Customer Service reps are unavailable.

download the MyCalls brochure

Comprehensive reports allow managers and supervisors to monitor traffic and agent performance. A set of pre-configured reports is provided as standard, which can be modified and added-to with the easy report wizard tool.

A number of agent status display modes are available

NEC MyCalls Call Recording

• Secure Access - Recording, playback & storage are totally secure with rapid call identification.

• Improve Dispute Resolution - An accurate record of disputed facts assists faster, amicable resolution saving time and money.

• More Effective Training - Listening to and analysing what was actually said during a call cuts training times & improves performance.

download the MyCalls brochure

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

Recorded calls are easy to export and e-mail as .mp3 or .wav files. These are encrypted to ensure they are tamper proof. Calls can be archived to disc or other storage devices and for added security they can only be replayed on MyCalls Call Recorder when they are recovered.

NEC Aspire VoIP Softphone

The Aspire VoIP Softphone is a business phone that works on a Personal Computer. It enables telephony functions via a VoIP network connecting to the Aspire phone System. User capitalize on the advantages of a converged voice and data network whether they are in the office or on the road.

download the Aspire VoIP Softphone brochure

The Aspire Softphone is equipped to deliver fully featured telephony to your desktop with all the capabilities and functions that you would expect from an Aspire Key Station. Designed to meet the diverse customer needs as a primary desktop telephone. With the Aspire Softphone, there is no need to have more than one telephone number in order to be reached; you can now take your extension with you wherever you go!

There are many different ways to make a simple call using the Aspire Softphone:
· Use the keyboard
· Click on the Telephone Icon
· Enter a name from the phonebook
· Select an entry from the phonebook
· Use a dial pattern
· Use a USB handset
· Use a Wireless headset

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

NEC Aspire VoIP Phone Adapter

The VoIP Phone adapter can be added to any standard 24-button or 12-button keystation telephone, converting it's architecture from hard-wired (TDM) to VoIP.

The VoIP phone adapter simply plugs into the bottom of a standard 24 or 12-button keystation telephone, converting it from TDM to VoIP instantly.

NEC Aspire telephone systems support VoIP and TDM technologies simultaneously, allowing you to migrate between the two types of architectures seamlessly and with minimum capital outlay.

download the Aspire VoIP brochure

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

NEC Aspire - AspireNet VoIP Multi-Site Telephony
	Integrated VoIP Multi-Site Communications NEC Aspire systems are available worldwide, and it's possible for them to be integrated with each other regardless of location, in a number of ways: * Voice VPN - a FREE networking feature, using the PSTN for site-to-site traffic when quality data links are unavailable. * AspireNet - NEC Aspire systems can link via VoIP almost seamlessly to provide centralised operator functions, voicemail and many shared user features present between the systems. Aspirenet also allows Aspire systems to connect to the SV8100 system. * QSIG / DPNSS / BRI / E & M - Standard digitaland analogue networking protocols are supported, allowing NEC Aspire phone systems to connect to non-NEC phone systems and phone networks. For full advice on corporate and multi-site applications, just call us on 0845 634 4008.
Full business phone system installation and project management service available. Call 0845 634 4008 or email sales@southern-comms.co.uk
Download the NEC Aspire System Brochure Download the NEC Aspire VoIP Brochure

NEC Aspire Mobile Twinning

Phone System functionality straight to your mobile phone.

The Aspire Mobile Extension feature allows you to be in when you’re out. Your mobile gives you access to system features while you’re on the move.

Best of all, the Mobile Extension feature is at no extra cost to the Aspire system! You can be more reachable and maintain high customer service levels at all times.

Save on voicemails, save on call backs and stop playing ‘telephone tennis’. What’s more, you can be contacted on the same extension number.

• FREE feature with all NEC Aspire phone systems.

• Reduce abandoned calls, increase customer retention.
• Work away from your desk with your same extension number.
• Access system in-call features away from the office
• Maintain high service levels when on the move

NEC Aspire Mobile Twinning - phones ring simultaneously
Download The Mobile Twinning Brochure

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

NEC ASPIRE DECT

Reasons to Use DECT for User Mobility on Site

1 It’s proven and reliable. DECT is a proven and mature telecoms technology
2 It’s scalable. NEC DECT is scalable for 1 to 256 Access Points, and even beyond
3 It is very competitively priced when compared to other market DECT telephone systems.
4 It’s integrated. It offers all the relevant features users expect from business telephones
5 Easy deployment and management. Call encryption and security are standard.
6 Take handset to other locations. With IP DECT the phone handset will subscribe automatically in other locations allowing users to stay reachable under the same number
7 Makes Unified Communications a reality. All DECT phone handsets share the same central system directory, which is always up-to-date. The phone system directory even shows the presence of the required person
8 Powerful messaging to alarm and alert staff. Alarms and text messages will alert staff, helping them to respond immediately to emergencies
9 Protects investment. NEC DECT uses open standards such as the open messaging interface, the SIP protocol, the GAP compatibility for the handsets and much more.

NEC Aspire DECT Solutions
The NEC Aspire Industrial & Robust DECT handset

download the NEC Aspire DECT handset brochure

Full NEC Aspire business telephone phone system installation and project management service available.

Call us on 0845 634 4008 or email sales@southern-comms.co.uk

PLESSEY PKS2 & GPT MASTERLINE

The Plessey PKS2 was an early keysystem-type phone system manufactured by Nitsuko Corporation and sold in the UK by Mercury Communications (known as the Mercury Trinity) and GPT/Plessey. BT also sold early PKS2 systems under the BT Merlin name. These systems were advanced keysystems with very powerful and easy-to-use functions, accessible via one-touch feature keys on the telephone handsets.

These systems proved very popular and many are still in use today due to thier efficient operation and reliability.

The Plessey PKS2 was superceeded by the GPT Masterline DXE phone system, which in turn was superceeded by the Nitsuko/NEC DXE system, first released in 1995.

Users of these telephone systems often discover that the transition to a new NEC SV8100 system is very easy, as the features they are used to using are still available, even with the latest state-of-the-art technology in use.

Contact us for generous part-exchange discounts on all existing Mercury, BT, Plessey, GPT and DXE phone systems

Call us on 0845 634 4008 or email sales@southern-comms.co.uk

Full business telephone phone system installation and project management service available.

Plessey PKS2 phones

GPT Masterline DXE telephone

GPT Masterline DXE phone

Calls and Lines Services Overview	Freephone 0800 numbers
Business Calls	Free 0845 Numbers
Telephone Lines	Earn With 0844 Numbers
Free Online Billing	Fax-to-Email Numbers
Free Call Logging	Home & Remote Workers
Business Numbers	Call Fraud & Preventing Abuse
Free Conference Calling	Terms & Conditions
Call Diverting & Relocation	Case Studies

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Splicecom Maximiser	Car Dealers & Auto Traders
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NEC XN120	Solicitors and Accountants
NEC DXE	Contact Centre Phone Systems
Avaya / SDX INDeX Upgrade	Phone systems for Charities
Plessey / Siemens ISDX Upgrade	Phone System Terms of Sale
Nortel Meridian Upgrade	Retail Sector Phone Systems

Business ADSL
Small business ADSL
SDSL
Free Broadband Survey
Broadband Terms
Broadband for Schools

Online Phone Bills - Log-in	Audio Conferencing Phones
Phone Bills - Customer Relations Team	Request phone system extras/works
PhoneSleuth Install Guide (pdf)	Phone system programming requests
Cancelling Your Contract
Mobiles - Fleet Support

NEC ASPIRE Business Telephone System Telecoms Services Overview

Other NEC phone systems

NEC ASPIRE
Business Telephone System
Telecoms Services Overview

Other NEC
phone systems