Splicecom Maximiser Phone Systems - Information on the UK's most advanced convergence-biased business telephone system

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The Splicecom Maximiser 5100 Call Server

Each 5100 Call Server can support up to 500 IP or analogue phone extensions and is supplied with an initial 4 voicemail ports and 1,500 hours of voicemail storage. Basic single-level Auto Attendant is also included.

Constructed on a Linux platform using LDAP database technology, the 5100 Call Server module is the foundation of the Maximiser phone system, hosting all call routing capabilities, voice processing, a SIP Proxy Server, H.323 Gateway & GateKeeper and integral Apache Web Server.

Supplied with an initial capability to support up to 8 analogue extensions, the 5100 Call Server unit can support 8 further analogue telephones and four directly connected IP Phones. More telephones are supported through the addition of LAN switches (for VoIP phones) and Phone Modules (for analogue phones).

Supplied as standard with 4 Basic Rate ISDN telephone lines, trunk capacity can be expanded via two further Basic Rate interfaces, dual Primary Rate ISDN (PRI)/DPNSS, SIP and H.323 IP Trunks.

In scenarios where support for more than 500 users is required, multiple 5100s can be linked together via the IP LAN or WAN to provided a single seamless system for up to 10,000 users.
Splicecom Maximiser Brochure pdf

SpliceCom's Maximiser Unified Communications platform combines voice, video, IP TV and web-enabled applications from a single system to all types of business, irrespective of size.

Splicecom VoIP Phone System Market Share 2009

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

The Splicecom Maximiser 5315 Phone Module

The 5315 module front view.

The maximiser 5100 system processor unit supports up to 16 analogue telephones. When this requirement is exceeded, the maximiser phone modules cater for extra analogue devices.

The 5315 phone module provides connectivity for up to 15 analogue extensions and four IP Phones with Power over Ethernet (PoE).

Connectivity to the 5100 Call Server is achieved directly (same comms cabinet) or indirectly via the LAN or an IP WAN link for remote sites / buildings.

In addition, a USB interface is provided, allowing an external WiFI adapter to be fitted in scenarios where wireless connectivity to the Call Server is required.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom 5315 Phone expansion module
The 5315 Phone Module allows for the addition of a further 15 analogue telephone extensions.

The Splicecom Maximiser 5330 Phone Module

The 5330 module front view.

The maximiser 5100 system processor unit supports up to 16 analogue telephones. When this requirement is exceeded, the maximiser phone modules cater for extra analogue devices.

The 5330 phone module provides connectivity for up to 30 analogue extensions and four IP Phones with Power over Ethernet (PoE).

Connectivity to the 5100 Call Server is achieved directly (same comms cabinet) or indirectly via the LAN or an IP WAN link for remote sites / buildings.

In addition, a USB interface is provided, allowing an external WiFI adapter to be fitted in scenarios where wireless connectivity to the Call Server is required.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom 5315 Phone expansion module
The 5330 Phone Module allows for the addition of a further 15 analogue telephone extensions.

The Splicecom PCS-580 VoIP Phone

Splicecom PCS580 The PCS 580 advanced touch-screen VoIP telephone is Splicecom's latest state-of-the-art telephone.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008
or email sales@southern-comms.co.uk

Splicecom PCS 580 Touchscreen VoIP Phone

The Splicecom PCS 570 VoIP Telephone

View more PCS Phone Video Presentations

PCS 560 & 570 Brodchure pdf

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

SpliceCom's PCS 570 offers 18 context sensitive keys around its full colour graphics display. The PCS 570 offers a wide range of productivity enhancing applications and services including favourites (offering Key & Lamp simulation), mobility control, unified directories, personal call history logs, mMessage retrieval & playback, call recording, personal settings

The PCS 570 is a fully-switched VoIP telephone.

The Splicecom PCS 560 VoIP Telephone

View more PCS Phone Video Presentations

PCS 560 & 570 Brochure pdf

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

SpliceCom's PCS 560 offers nine context sensitive keys around its full colour graphics display. The PCS 560 offers a wide range of productivity enhancing applications and services including favourites (offering Key & Lamp simulation), mobility control, unified directories, personal call history logs, mMessage retrieval & playback, call recording, personal settings

The PCS 560 is a fully-switched VoIP telephone.

The Splicecom PCS 520 Analogue Telephone

Splicecom Telephone Handsets Brochure pdf

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

Extremely easy to use thanks to its clear three-line display, ten pre-programmed system function keys and integrated voicemail management, the PCS 520 is a stylishly designed and fully featured terminal, offering a high level of maximiser specific functionality.

Paging to the desktop and personal auto-answer facilites are available, alongside a dual purpose Do Not Disturb/New Message LED indicator.

Enhanced Caller Display messages gives users a greater level of system information, whilst a combination of line power, supplemented by batteries, negates the need for an external power supply.

Splicecom PCS520 Analogue Business Telephone

The Splicecom PCS 505 Analogue Telephone

Splicecom Telephone Handsets Brochure pdf

The PCS 505 is an attractively priced, business quality desktop phone.

Offering integrated voicemail management keys and system feature guide, the PCS 505 is SpliceCom’s entry-level phone being ideally suited for both standalone, traditional, telephony requirements, or to partner with the PCS 60 or PCS 50 applications.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008 or email sales@southern-comms.co.uk

The Splicecom PCS 60 Application

Running under Windows, Mac OS X, or Linux PCS 60 is a personal productivity application running as either an IP Softphone or Phone Partner.

The desktop PCcommunicates with the Maximiser Call Server via the LAN network, enabling the PCS 60 application to "partner" any telephone device connected to a Maximiser phone system. Phone calls are placed as normal via the telephone keypad, or made via the PCS 60 software.

PCS520 and PCS60 partnering

Access to Web enabled applications, Intranet based information, IP Video/Web Cam images, speed dials/busy lamp field/direct station select, directory access, messaging and call progress are then all provided in a similar manner to the PCS 580. PCS 60 can also be used to partner the PCS 570, PCS 560 or PCS 100 IP phones. The PCS 60 and PCS 50 application can also be used in conjunction with a USB or Bluetooth headset or telephone to provide a fully featured IP Softphone solution.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008 or email sales@southern-comms.co.uk

The Splicecom Operator Console Software

Splicecom PCS Operator Console

PCS Operator Console Brochure pdf

SpliceCom’s PCS 60 Operators Console has been specifically designed to elevate business productivity and enhance the overall company image at the main point of customer contact by delivering an improved operator service. By utilising the standard PCS 60 application and expanding its capability through the addition of the Operators Console Licence, SpliceCom’s PCS 60 Operators Console has been specifically developed to partner PCS 560, PCS 570, PCS 410, PCS 100, PCS 520, PCS 505 or existing analogue phones.

The PCS 60 Operators Console can be deployed in single screen or dual screen modes, runs under the Microsoft Windows and Apple Mac OS X operating system and can be alternatively used with a USB/Bluetooth, handset/headset as an IP Softphone. The PCS 60 Operators Console can also be deployed with a touch-screen monitor to deliver direct operator control.

Full Splicecom business phone system installation and project management service available.

Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom Vision Statistics

Vision brochure pdf

Vision presentation pdf

A web-based application suite, Vision offers a Business Dashboard for companies of all sizes, delivering a comprehensive range of real-time information and historical reports to those that need it, irrespective of where they might be.

Vision provides the real-time information needed to ensure that operations run smoothly.

Vision Reports, Vision Record and Vision Live deliver valuable real-time and historical information, including call recordings.

For your workforce, Vision Mobility offers similar levels of personal telephony management and control when you’re away from the office.

Vision Record

Vision Record seamlessly integrates the automatic and/or manual Call Recordings produced by maximiser into Vision Reports, allowing them to be easily managed, searched for and played-back when ever necessary. Details of the Call Recording – including the ability to “click & play” – are included with the full call logging record of each call.

Vision brochure pdf

Vision presentation pdf

Fully integrated Call Recording is a standard feature of the Splicecom Maximiser. For training, regulatory requirements or simply to keep a record of phone conversations and transactions, maximiser’s Call Recording capabilities are totally independent of the trunk type that the call is delivered over. There’s no requirement for different interface cards to handle recording over SIP, PRI, BRI, DPNSS or H.323 trunks, because it’s all handled within the central architecture, which can be centralised or distributed across multiple sites.

Call Recording is delivered independently of handset type; IP, analogue or GSM/3G mobile.

Maximiser’s Vision Recording allows each leg of a call to be recorded, no matter how many times it is transferred, which are all grouped in Vision Reports. It's simple to listen to an entire call, regardless of how many users the call has been transferred to/from. Music-on-Hold isn’t recorded either - there’s no wasted recording space or time.

Full AES encryption and DVD Archiving/Restoration functions are supported, making Vision Record a more cost-effective solution than costly 3rd-party recorders.

Splicecom Contact Centre Options

Vision Live

The Vision Live wallboard allows Departmental and user performance to be monitored via multiple display panels. These include:

Statistic & Panels

Report Panels

Web Panels

Configurable thresholds allow for Warnings and Alarms on individual variables. Colours user-defined for maximum flexibility.

Vision brochure pdf
Vision presentation pdf

Call Media

Call Media seamlessly blends inbound and outbound telephone calls, emails, SMS, Web call-backs, web chats, or any other tasks

Advanced routing and distribution
Dynamic Prioritisation
1400+ Standard reports
Web-based Wallboards
Real-time management screens
Open & published database for easy customised reporting
Integrated Screen-popping and call control

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 oremail sales@southern-comms.co.uk

Splicecom PCS60 IP Softphone

Splicecom PCS60 VoIP softphone

With a simple IP user licence upgrade, you can convert your standard PCS-60 partner desktop application into a networked VoIP softphone.

Full control of all of your telephony functions is delivered via your computer network to your computer / laptop device.

All you need is a USB headset or handset to transform your computer into a VoIP telephone.

Communicate with the office and phone system users directly whenever you are connected to your network, in the office, working from home, or on the road.

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom Multi-Site Architecture

Splicecom Multi-site systems

Splicecom maximiser brochure pdf

Seamless Multi-Site Integration of Splicecom Systems

For multi-site businesses, Splicecom Maxmiser's powerful location-independent architecture enables the deployment of a single Unified Communications system that spans multiple locations, utilising IP Wide Area Network (WAN) links.

The ability to install a maximiser solution across geographically distributed sites allows your business to deliver constant and feature rich service to your customers and employees, totally independent of their location.

Small, simple, single-site or large, complex, multi-site network - it's all just a single system as far as maximiser's concerned. Constructed around just two modular components, Call Server and Phone Module, maximiser is very easy to put together. Exactly how you choose to do so will very much depend on exactly what you need it to deliver for your business.

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom Office Mobility

SIP Wifi Cordless Systems

In fully converged IP environments SIP phones working over WiFi are ideal for maximiser. Meru Networks for WiFi infrastructure and Hitachi SIP/HiFi phones can deliver high quality voice delivery and Quality of Service (QoS) when ever this is the requirement.

Just like maximiser’s wide range of Mobile & Homeworking solutions, there’s a choice of office mobility solutions to meet every business need, whatever the budget, area to be covered or number of employees. Voice over WiFi, IP DECT, standard DECT and GSM technologies can all be deployed to provide mobile maximiser extensions.

Splicecom maximiser brochure pdf

DECT Cordless Systems

If WiFi is not available and voice mobility only is needed, costs for a voice grade WiFi infrastructure are likely to prove too expensive. In such scenarios, the use of IP DECT systems in conjunction with maximiser, such as those offered by Kirk Telecom, are likely to be the most cost-effective for large scale coverage and/or where a high density of mobile handsets are required.

Where a small number of users require voice mobility within a relatively small office standard analogue DECT phones can be connected to maximiser. As well as being extremely cost-effective, these DECT phones deliver CLI, Name and Called Number (depending on the size of display on the DECT Phone) when utilized with maximiser.

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom Remote Worker Mobility
	GSM Mobile Extension Splicecom Maximiser allows GSM/Mobile phones to be used as integrated extensions. Not only can calls be automatically and manually forwarded to any GSM/Mobile phones but, once received a call can be put on hold and then transferred to any on – or off – switch phone.
	Mobile Remote Worker Mobile Remote Working gives mobile phone users access to the same facilities as a maximiser system phone. All system phone features are available by “pairing” the mobile with SpliceCom’s PCS 60 application on a laptop PC. This solution is great for homeworkers using existing DSL/VPN services. With the rise of Wireless based VPN services – this is also an ideal solution for the mobile workforce. All voice calls are carried across the GSM network, so the VPN service is only used for call control between the PCS 60 maximiser.
	Remote Analogue Worker Maximiser’s unique architecture allows the PCS 60 application to “partner” with the PCS 520 and PCS 505 business phones – or even existing analogue home phones. Voice calls are placed across the PSTN network, whilst call control and access to system features is achieved using the PCS 60 on a PC via any existing IP VPN/Remote Access data link; DSL, ISDN or even dial-up modem. Because of this QoS is not required on the datalink.

Splicecom Maximiser SMS - Text from the Desktop

Splicecom Maximiser systems are able to integrate with 3rd-party SMS text gateways, or internet-hosted SMS bureaus. The functionality is part of the Splicecom Maximiser system and is included at no additional cost.

Voicemail message alerts sent via sms for mobile staff
Text to mobiles and directory contacts from the PC / desktop via the PCS-60 application.
SMS Text replies delivered to the originator (subject to SMS provider)
User-to-user free desktop text messaging

Send SMS messages to any mobile from the office computer using the PCS60 application.

Voicemail alerts

Full Splicecom business phone system installation and project management service available.
Call 0845 634 4008 or
email sales@southern-comms.co.uk

Lucent Alchemy Systems & Splicecom

Lucent Alchemy Argentoffice and argentbranch systems

Lucent Technologies originally acquired Network Alchemy as part of their incorporation of SDX, and they combined the two systems to enable INDeX owners to upgrade thier older PABX systems to the latest in convergence technology.

We are currently offering generous part-exchange discounts for Lucent Alchemy users who wish to upgrade to the Splicecom Maximiser system.

Call us on 0845 634 4008 or email sales@southern-comms.co.uk

The Lucent Alchemy was available in two variants:

Lucent ArgentOffice - for businesses with up to 100 extensions.

Lucent ArgentBranch - for businesses with up to 180 extensions.

Original Lucent Alchemy Brochure pdf

Full Splicecom installation, support and project management available.

Avaya 2030 / 2050 phone user guide pdf

Splicecom and Network Alchemy

Network Alchemy argentoffice phone system

Network Alchemy created the UK's first Convergence-biased telephone system, revolutionizing communications by giving users an easy-to-use application, which is still known and loved as Phonemanager more than a decade later.

We are currently offering generous part-exchange discounts for Lucent Alchemy users who wish to upgrade to the Splicecom Maximiser system.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

Splicecom's Marketing & Product Management Director Robin Hayman was a founding member of the Network Alchemy team.

Network Alchemy changed the face of phone system design by incorporating traditionally "extra" features at no additional cost:

Integrated Voicemail with email integration
Integrated ISDN internet router
Integrated CTI - screen-popping Outlook
CTI user application - Phone Manager
System-to-system VoIP networking

The system also delivered caller-ID to analogue telephone handsets - a first for phone systems. The system was therefore available at a fraction of the cost of traditional PABX systems.

ArgentOffice - The original format released in 1997, designed for businesses with up to 100 extensions. ArgentBranch was added later for larger businesses with up to 180 extensions.

Original Network Alchemy Brochure pdf

Avaya INDeX

Avaya INDeX phone system

We are currently offering generous part-exchange discounts for SDX, Lucent and Avaya INDeX users who wish to upgrade to the Spliecom systems.

Call us on 0845 634 4008 or email sales@southern-comms.co.uk

Splicecom Director Jeremy Cooke was a co-founder of SDX business systems in 1991 and was involved with the launch of the INDeX system in 1994.

INDeX owners were given the option to upgrade to Alchemy systems and Splicecom now offers the same opportunities for INDeX users with:

Integrated Voicemail with email integration
Integrated ISDN internet router
Integrated CTI - screen-popping Outlook
CTI user application - PCS-60
System-to-system VoIP networking

Install a new Splicecom system from us and enjoy a generous part-exchange discount for your existing INDeX system.

Good News for Analogue Phone Users!

Splicecom Supports analogue telephones and devices

Splicecom Maximiser systems support analogue telephones and faxes.

If you have an older PBX-type system and/or have analogue telephones in use, you can continue to use them with the Splicecom system whilst still taking advantage of the latest Telecoms technology.

Splicecom's PCS60 computer application takes the functionality requirement away from the telephone, meaning that a simple analogue device is often all that you need.

Re-use your analogue phones
Staff can use the PCS60 desktop application
Lower phone system purchase costs
Lower maintenance costs
Less training required, easier transition
Long term compatability - when phones are out of date, just buy the latest version.

Splicecom is the obvious choice for PBX users who are looking to upgrade and keep costs down.

Call us on 0845 634 4008
or email sales@southern-comms.co.uk

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