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Splicecom Maximiser Remote Worker Solutions

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SPLICECOM REMOTE/HOME WORKER SOLUTIONS

Home Worker – PCS410

IP Remote Working
SpliceCom’s PCS 410 and PCS 100 IP Terminals and PCS 50 IP Softphone can all be run as remote extensions across IP/VPN services. In this particular implementation, voice is transmitted across the IP network so QoS provision is considered mandatory.

Ideal for :

  • Home workers & Small Offices
  • Equipment needed :
    • PCS 410, PCS 100.
    • PCS 50 IP Softphone on Windows or Mac OS X PC or laptop.
  • Services :
    • IP/DSL VPN – QoS required

Home Worker PCS50 soft IP phone

Analogue Remote Working - inbound

Analogue Remote Working
maximiser’s unique architecture allows the PCS 50 application to “partner” with the PCS 10 and PCS 5 business phones – or existing analogue home phones. Voice calls are placed across the PSTN network, whilst call control and access to system directories and other facilities is achieved using the PCS 50 on a Windows, Mac OS X or Linux PC across any existing IP VPN/Remote Access data link; DSL, ISDN or even dial-up modem. Because of this QoS is not required on the data link.

Ideal for :

  • Home workers & Small Offices
  • Equipment needed :
    • PCS 10, PCS 5 or existing analogue phone.
    • PCS 50 Phone Partner on Windows, Mac OS X or Linux PC or laptop.
  • Services :
    • PSTN.
    • IP/DSL VPN – QoS not required

Analogue Remote Working - outbound


GSM/Mobile Remote Working - inbound

GSM/Mobile Remote Working
GSM/Mobile Remote Working allows a mobile phone user access to exactly the same facilities they would get from a maximiser system phone. Call control, system directories, busy lamp field/direct station select and messaging are all available by “pairing” the mobile with SpliceCom’s PCS 50 Phone Partner application running on a Windows, Mac OS X or Linux laptop PC. This solution is great for home workers, how can use their existing DSL/VPN services. However, with the rise of Wireless based VPN services - such as BT OpenZone – and their proliferation in public places – conference centres, hotels, airports, coffee shops, restaurants, etc. – this is the ideal solution for the mobile workforce. All voice calls are carried across the GSM network, so the VPN service is only used for call control between the PCS 50 application and maximiser. This means that the current lack of any Quality of Service offering on these Wireless VPN solutions – likewise on residential DSL provision - has no effect on voice quality.

Ideal for :

  • Mobile Workforce & Home workers
  • Equipment needed :
    • GSM/Mobile Phone.
    • PCS 50 Phone Partner on Windows, Mac OS X or Linux laptop.
  • Services :
    • GSM.
    • Wireless or fixed VPN – QoS not required


GSM/Mobile Extension
maximiser allows GSM/Mobile phones to be used as integrated extensions. Not only can calls be automatically and manually forwarded to any GSM/Mobile phones but, once received a call can be put on hold and then transferred to any on – or off – switch phone.

Ideal for :

  • Mobile workforce
  • Equipment needed :
    • GSM/Mobile phone
  • Services :
    • GSM

RELATED LINKS :

SPLICECOM
OVERVIEW
APPLICATIONS
VOIP
CALL CENTRE SOLUTIONS
HANDSETS
INDEX TO SPLICECOM UPGRADE