Let’s talk: 01256 391 046

Billing Contacts

Billing Services

General Enquiries

For telephone line faults, new line orders / cancellations, phone line relocations
call redirection & diversion.

Tel 01256 391 110
email customerservices@southern-comms.co.uk

08:30 – 17:30 Monday to Friday,
excluding bank holidays

Customer Experience Team

For quotes comparisons and analysis, online billing access and support, account queries,
invoice queries, contract queries, terms and conditions

Tel 01256 391 046
email : customerexperience@southern-comms.co.uk

09:00 – 17:30 Monday to Friday,
excluding bank holidays

Payment Enquiries

For non direct-debit client enquiries

Tel 01256 391 050
email accounts@southern-comms.co.uk

09:00 – 17:00 Monday to Friday,
excluding bank holidays

Billing Enquiries

Change of company details, invoices, direct debits

Tel 01256 391 071
email billing@southern-comms.co.uk

08:30 – 17:30 Monday to Friday,
excluding bank holidays

999 Emergency Services

If you have already taken the step to future-proof your communications solution and are using one of our Hosted Telephony solutions, then please ensure you have notified us if the address that you are using your solution at has changed in order to keep you safe; in case of a 999 call being made from your number.