Awards recognise the most progressive and innovative companies in the ICT Channel
BASINGSTOKE, UK – Business-to-business communications specialist, Southern Communications Ltd, has been recognised has Highly Commended in the Comms Business Awards 2018.
The Customer Service Team based in the company’s head office in Basingstoke, with satellite offices across the UK, fought off tough competition to receive the Highly Commended award in the category of Customer Service Team of the year.
The in the Customer Service Team of the Year category recognises a customer service strategy that has resulted in excellent customer retention.
Paul Bradford, Southern Communications CEO, said: “I am absolutely delighted with this award. It is a fantastic recognition of the ‘go-the-extra-mile’ attitude of our Customer Service Team, which looks after around 8,000 customers. One of the key measurements of customer service success is customer retention and, through their hard work, we have maintained a market leading level of customer retention – something that makes us all feel very proud.”
The winners of the Comms Business Awards were announced in London on Thursday, June 21, 2018.