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Centrex Licence Types

SCL Cloud Centrex offers a selection of licence types to meet the needs of your staff and business.

Combining licences types for hosted telephony enables you to provide a cost effective solution that gives your staff the flexibility they require. The main benefits of this innovative system include being able to receive calls away from the office and maintaining functionality from a mobile device.


Which licence type do you need?

The SCLCloud Centrex system will improve the productivity and efficiency of functional, fixed and mobile users, meaning everyone is your business can see improvements once it is installed.

You can choose the most appropriate licence for your employees below:


Functional User

Ideal for common areas where the telephone is primarily used for outbound calls.


Fixed User

Ideally suited to desk-based workers, the fixed user licence includes all the favourite desk phone features including voicemail, speed dials, call forwarding, a UC desktop client and much more.


Mobile User

Complete with a desk phone and smartphone app, this is ideal for users that need to make and receive calls when they are away from the office.

The smartphone app gives the user the same functionality they have in the office, from their mobile device, with the option to present the company’s main phone number instead of their mobile number, simultaneous ringing and easy call transfer.


SCLCloud Centrex offers a wide range of handsets and additional features to help you manage your business.


Feature Name Functional Fixed Mobile
Basic Call Logs
Call Forwarding Always / Busy / No Answer  ✔  ✔
Call Hold / Park/ Pick-up / Waiting / Transfer / Return  ✔  ✔  ✔
Calling Line ID Blocking / Delivery  ✔  ✔  ✔
Intercept User Intercept  ✔  ✔
Last Number Redial  ✔  ✔  ✔
Personal Contacts  ✔  ✔
Three-Way Call  ✔  ✔  ✔
Video Calling  ✔  ✔  ✔
Alternate Numbers  ✔  ✔
Answer Confirmation  ✔  ✔
Automatic Callback  ✔  ✔
Call Barge-in Exempt  ✔  ✔
Call Director  ✔  ✔
Call Forward Selective  ✔  ✔
Call Notify  ✔  ✔
Distinctive and Priority Ringing  ✔  ✔
Do Not Disturb  ✔  ✔
Hot Desking  ✔  ✔
Sequential / Simultaneous Ringing  ✔  ✔
Speed Dial  ✔  ✔
Voice Messaging inc. Voice Portal Calling  ✔  ✔
Toolbar  ✔  ✔
UC Office for Smartphone  ✔  ✔
Optional Additional Features
Call Recording 30 days, 180 days, 7 years
Advanced Call Reporting and Wallboards
Click to Call  ✔  ✔  ✔
CRM Connect
Reception Console – Small Business / Enterprise  ✔  ✔  ✔
UC Office Desktop  ✔  ✔
Receptionist Busy Lamp Field (BLF)  ✔  ✔
Fax Messaging  ✔  ✔
Conferencing – up to 8 people  ✔  ✔


Licence flexibility

At Southern Communications we offer monthly contracts that can be amended in advance based on your users and licences, so as you grow and change, you can update your contract to best suit your needs.

Contact our sales team to discuss choosing the best hosted telephony licences for your business.