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Code of Practice

At Southern Communications we are committed to providing you with outstanding customer service and we want to ensure that we continuously listen to our customers, to understand their concerns and respond appropriately.

We accept that things can go wrong on occasion, but we see these instances as an opportunity for us to set things right and demonstrate our culture of putting the customer at the heart of what we do.

If you have been unhappy with the products or services you have received please refer to our Code of Practice and Compliants Code which provide details of how to make a formal complaint.

Code of Practice

Complaints Code