NEC Case Study
Southern Communications helped the world’s biggest Audi dealership to get up and running with a complete NEC communications solution.
Specialist and prestige car retailer Sytner recently opened the dealership in a landmark building next to the busy M4 in West London.
West London Audi Staff need to communicate effectively across the 190,000 feet of floor space and seven floors, and Southern Comms installed the latest NEC SV8100 telephone system. Ray Campbell, Head of Business, wanted a phone system that would meet his standards for customer service without being complex.
“Southern Comms made sure our phones were in and running in plenty of time before the doors opened for business. It all went in without a hitch, even after we changed the specification at the last minute. The phones look modern and they’re easy to use – it’s just what we need.” Southern Comms, West London Audi and Sytner’s project teams worked closely together for many months, amending phone system specifications as the needs of the dealership evolved.