NEC MyCalls Operator Console
The Telephonist Solution for Business
Receptionists are the first point of contact for many customers and managing incoming calls professionally and efficiently is essential to give the best customer call experience. Callers can be handled quickly with information displayed to show who is calling, who is available to take a call and and who is busy.
MyCalls Operator Console gives receptionists the information they need to improve the customer experience and handle calls quickly and efficiently. Calls are presented with caller ID and phone book information, enabling personal greetings. The flexibility of the system enables calls to be handled in any order, from queues, using Drag and Drop, so your most important customers can receive VIP treatment
This dashboard provides an easy to use and highly visual inter- face for users