What is Service Protect?
Maintaining your communications equipment is essential.
Service Protect takes your level of support one step further than our maintenance contracts, which include software upgrades and go a long way towards the preventing your business from becoming a victim of fraud.
Service protect addresses issues caused where data, networks and telephony provided by multiple suppliers become part of a converged solution. No more long discussions between multiple providers, unclear demarcation points and confusion around where the fault actually lies.
Specialist support teams help our customers identify where a problem lies, across multiple products provided by us and other service providers. Communicating with your suppliers on your behalf and keeping you updated all the way, we are able to resolve issues quickly, save our customers from having to liaise between multiple providers and get a quicker fault resolution.
Take a look below on how it works.